Free Shipping: We provide free standard ground shipping to the continental USA on most products, excluding Water-Gate, Aqualeak, and some heavy or bulk-volume orders, due to shipping weight. See individual product pages for more information on shipping. Call for information on bulk-volume orders.
United States: We ship most U.S. orders via UPS. Small orders may be shipped via USPS.
Canada: To make things as easy as possible for our Canadian customers, we ship Canadian orders via US Postal Service, which helps to prevent extra customs costs. The customs duty charge is already included in the US Postal Service shipping cost. Keep in mind though, that any applicable goods and services tax (GST) may be added upon delivery.
P.O. Boxes: Unfortunately, we cannot ship to PO boxes.
No-Hassle Return Policy:
Within 30 days of purchase, if you are not completely satisfied with your product, Water Damage Defense will refund your money, in full, excluding shipping charges.
Products must be returned to Water Damage Defense, 265 Mayville Ave, Kenmore, NY 14217 in their original packaging, unused, and in re-salable condition.
To process your return, please contact us at firstname.lastname@example.org or 800 318-4159. Please provide your invoice number, name, address, phone number, date of purchase, and model number.
Terms and Conditions
Our terms and conditions can be seen here.